Updated: Oct 21, 2020
You are an industry professional in your field. It is very little what we can tell you about what your clothing needs are in your industry, nor would we want to belittle you by trying. You know what your crew, clients, and customers need and what your industry requirements are.
But we know that you want to order only what you need...
So, why do most decorators have a 2% damage and flaw disclaimer? You don't order 2% more product from them to ensure that you have enough for your needs. You don't plan on throwing away 2 out of 100 shirts that you paid good money for, because your decorator damaged them. This disclaimer gives decorators an excuse if there is a smudge of ink on a shirt sleeve or a hem that wasn't sewn properly in the factory.
At Arizona Cap Company, we don't think that it is fair to you as a customer to have to plan on that 2%. We, like you, are industry professionals. We started as a small garage start-up in 1999 and have grown and learned from hard work and meticulous hours of trying to do better for those we work with.
That doesn't include a 2% in any way, shape, or form. We believe it is wrong to have that disclaimer when simple procedures can help to ensure that everything runs smoothly.
We start by making sure that every piece we receive from our clothing warehouses is free of imperfections. That means no holes, tears, discoloration, or other factory damage. If there is a problem, we get it replaced immediately. That way, your order is still getting to you as fast as possible. We then decorate that pre-checked apparel with your approved artwork. After decoration, we relook over the apparel to ensure that each logo application is done correctly and looks pristine. This also includes looking over it to make sure there is no ink smudges or thread tails that are not intended to be there. The final step is to fold and stack your product into a box for shipping to you.
Throughout this process, it isn’t just one team member looking over your order. It is five! With that many eyes and hands involved in the process, all with the same goal in mind, we eliminate any need for a 2% disclaimer! We do all that mistake-proofing to ensure that what you get is exactly what you ordered, without the need to order an extra 2% of the product.
Did we mention we also don't think a Rush Fee is ethical? Think on that.
*The above pricing sheet has been altered to remove all company identifiers.